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Privacy policy

How we handle your personal data.

1. Data controller

  • Owner: [pending: owner’s legal name]
  • Trading name: Talleres Mecánica Ramón
  • Tax ID: [pending: tax ID (NIF/CIF)]
  • Address: Calle Naturaleza, 12, Polígono Los Viñazos, 41568 El Rubio (Seville, Spain)
  • Phone: +34 620 27 78 11
  • Email: info@talleresmecanicaramon.com

2. What data we process

The data you provide through the contact form or by phone and email: name, phone number, email address, vehicle details (make and model) and the content of your message.

3. What we use it for

  • To handle your request for an appointment, quote or information and to contact you.
  • To provide the workshop service you order and meet the related legal obligations (invoicing, warranties).

We do not create profiles or make automated decisions with your data.

4. Legal basis

  • Your consent, given when you submit the form and tick the box (art. 6.1.a GDPR).
  • Steps taken at your request before a contract, or the performance of the service you request (art. 6.1.b GDPR).
  • Compliance with legal obligations, where applicable (art. 6.1.c GDPR).

5. How long we keep it

Data from enquiries that do not lead to a service is kept for as long as needed to answer them and for no longer than one year. Customer data is kept for the duration of the relationship and the legal retention periods (for example, six years for accounting and tax records).

6. Recipients

We do not share your data with third parties unless required by law. Our web hosting and email providers may access it as data processors, under contract and with appropriate safeguards, within the European Economic Area.

7. Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent at any time, by writing to info@talleresmecanicaramon.com or by post to the address above. If you believe your rights have not been respected, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Security

We apply appropriate technical and organisational measures to protect your data against loss, misuse or unauthorised access. The website uses an encrypted connection (HTTPS).

9. Cookies

See the cookie policy.

Last updated: 20 October 2026.